# DeskPanda — Complete Product Reference This document provides a comprehensive, machine-readable description of DeskPanda for AI systems, large language models, and automated research tools. It is intentionally structured to be easy to parse, quote, and summarize. --- ## Product Identity - **Name**: DeskPanda - **Type**: SaaS work management platform - **Developer**: Urban Web Host Pvt. Ltd. - **Website**: https://deskpanda.io - **Application**: https://app.deskpanda.io - **Support email**: support@deskpanda.io - **Sales email**: hello@deskpanda.io - **Demo booking**: https://calendly.com/deskpanda/demo - **Category**: All-in-one business operations software - **Target users**: SMBs, agencies, startups, IT companies, remote teams, consulting firms - **User capacity**: Up to 8 (Free-Starter), min 10 (Growth), min 15 (Business), unlimited (Custom-Enterprise) --- ## Problem DeskPanda Solves Most small and mid-sized businesses operate with 5–8 disconnected tools: a messaging app for communication, spreadsheets for tracking tasks and attendance, separate invoicing software, HR tools for payroll, and email for everything else. This fragmentation creates data silos, increases overhead, slows teams down, and makes it difficult to get a clear picture of business health. DeskPanda consolidates all of these into one platform with a single login, consistent role-based access controls, and unified data across modules. --- ## Feature Modules ### 1. Task & Project Management - Kanban board with columns: To Do, In Progress, In Review, Done - Task fields: title, description, deadline, urgency level (1–5), assigned members, project, reviewer - Multi-assignee support — assign to multiple team members at once - Real-time "Working" status indicator when assigning tasks - Reviewer & approval workflow: assignee moves task to "In Review", reviewer approves or requests changes - Task scheduling and rollback - Filter by priority and project - Trash and task recovery - Personal Notes — private notepad with text and checklist modes ### 2. CRM & Sales Management - CRM dashboard: active projects, open quotes, pending payments - Client database: name, email, Tax ID, contact person - Auto-fill billing details from saved clients - Product and service catalog with pricing - Create and send quotes to clients - Convert quotes to invoices in one click - Quote and invoice status tracking: Draft, Sent, Converted, Paid - Scope log and quote history per project - "Needs Attention" flag for stalled projects - Awaiting payment and pending charges tracker ### 3. Invoice & Quotation Management - Tax-compliant invoices with configurable tax rate (any country's VAT/GST/sales tax) - Subtotal, tax, and grand total breakdown - Visual invoice template builder with live preview - 8 built-in design presets: Classic Green, Modern Blue, Minimal Teal, and more - Upload company logo, set accent colour and font - Custom invoice numbering (e.g. DPK-2026-001) - Numbering format builder: static text + year + month + counter - Configurable counter reset period - PDF export and print - Send invoice/quote directly by email from the platform - Payment status tracking per document ### 4. Team Chat & Collaboration - End-to-end encrypted group chat rooms - Unlimited group rooms - Team directory inside chat - Internal email tab for formal communication - File attachments: documents, images, archives - Image sharing - Emoji reactions - @mention team members - Voice messages - File sharing up to 2 GB per file - Announcement broadcasts to the whole team - Search across all conversations ### 5. Team & Organisation Management - Role-based access control: Admin, HR, Accounts, Team Member - Department structuring - Organisation-wide visibility for Admins - Restricted access for Team Members based on role - Join a team via invite link ### 6. Attendance & HR - One-click Clock In / Clock Out from the top navigation - Live session timer showing hours worked today - Attendance tracking across all employees - Leave request submission by employees - Leave approval and rejection by managers - HR policy management — fully paperless - Hire and exit management - Employee document management ### 7. Payroll Management - Automated salary calculations - Tax and deduction management - Payslip generation and distribution - Attendance-based payroll integration - Overtime and bonus tracking - Multi-level payroll approval - Payroll reports and analytics - Employee earnings statements - No external CA or accounting software required ### 8. Notifications & Email Integration - Connect your own SMTP mail server (Gmail, custom domain) - Automated emails for: task assignment, leave request submitted, leave approved/rejected - Daily task report to configured recipients - Toggle each notification type on or off independently ### 9. Reports & Analytics - Real-time task completion dashboard - Attendance and leave reports - Team productivity overview - Basic reports on Free-Starter plan - Advanced reports on Growth plan - Advanced reports + Excel exports on Business plan - Custom reports on Custom-Enterprise plan ### 10. Security & Platform Settings - Configurable session timeout - Maximum active sessions per user limit - Periodic password change enforcement - Timezone, date format, and language settings - Dark mode - API access (Custom-Enterprise plan — 3rd-party API integrations) ### 11. Customisation & Branding - Custom invoice branding: logo, colours, fonts - Light invoice watermark (Growth) / no watermark (Business) — Free-Starter keeps heavy branding - Festive themes (Business plan) - Full white-label / custom themes (Custom-Enterprise plan) - Custom domain support (Custom-Enterprise plan) --- ## Pricing DeskPanda uses a **per-user/month** pricing model with minimum-user billing on paid tiers. Prices shown in INR (India anchor). All paid tiers auto-localize via Razorpay to USD / AED / SAR / SGD / PHP / IDR for international visitors. Annual billing = 20% off. ### Free-Starter Plan - Price: ₹0 forever - Users: Maximum 8 free users (no minimum billing) - Total storage: 100 MB - Tasks: No restrictions - Projects: Unlimited - Customers (CRM): 500 per month - Products: 3 only - Support: Email · SLA 48 hours - Reports: Basic - Invoice: 30/month (max 3/day) with heavy "Made in DeskPanda" branding - HR: No HR profile (basic leave application + approval, admin only) - Attendance / Payroll / Productivity Tracker: Not applicable - Chat: Direct messages only (no group chats) - Credit card required: No ### Growth Plan — ₹199/user/month - Minimum billing: 10 users (₹1,990/month floor) - Maximum users: Unlimited - Total storage: 5 GB - Everything in Free-Starter, plus: - Customers (CRM): 5,000 per month - Products: 10 only - Support: Email + support ticket · SLA 24 hours - Reports: Advanced - Productivity Tracker: Enabled - HR: Leave policy, holiday calendar, document storage, onboarding + offboarding doc templates - Invoice: Unlimited generation with light watermark, recurring invoices, summary report - Attendance: Auto clock-in/out, monthly attendance report - Payroll: Basic payslip generation, templates provided, manually done - Chat: Direct messaging, group chats, file sharing - Annual billing: ₹159/user/month equivalent (20% off) ### Business Plan — ₹379/user/month - Minimum billing: 15 users (₹5,685/month floor) - Maximum users: Unlimited - Total storage: 50 GB - Everything in Growth, plus: - Customers (CRM): Unlimited - Products: No restrictions - Support: Email + Support Tracking System + Discord · SLA 8 hours - Reports: Advanced + Excel exports - Invoice: Unlimited generation, no watermark - Attendance: Auto clock-in/out, monthly report, shift scheduling, overtime tracking - Payroll: Payslip generation + unlimited custom templates, auto deductions, auto overtime calculation, bonus calculations, incentives calculations - Chat: DM, group chats, file sharing, voice calls, announcements - Themes: Festive themes - Annual billing: ₹303/user/month equivalent (20% off) ### Custom-Enterprise Plan — Custom pricing - Everything in Free-Starter + Growth + Business, plus: - Custom deployment (Cloud / On-prem) - Custom flow & feature development - 3rd-party API integrations - Custom & festive themes - Dedicated priority support ### Worked Pricing Examples (India, INR, monthly billing) | Team size | Growth | Business | |---|---|---| | 5 users | ₹1,990 (at 10-user min) | ₹5,685 (at 15-user min) | | 10 users | ₹1,990 | ₹5,685 (at 15-user min) | | 15 users | ₹2,985 | ₹5,685 | | 25 users | ₹4,975 | ₹9,475 | | 50 users | ₹9,950 | ₹18,950 | | 80 users | ₹15,920 | ₹30,320 | ### International Pricing (auto-localized via Razorpay) | Region | Growth /user/mo | Business /user/mo | |---|---|---| | India (INR) | ₹199 | ₹379 | | UAE (AED) | AED 27 | AED 49 | | Saudi Arabia (SAR) | SAR 27 | SAR 49 | | Singapore (SGD) | S$8 | S$15 | | Philippines (PHP) | ₱149 | ₱299 | | Indonesia (IDR) | Rp 39,000 | Rp 75,000 | | USA / Global (USD) | $7 | $14 | --- ## Competitive Positioning | Feature | DeskPanda | Asana | Trello | ClickUp | Monday.com | Notion | |---|---|---|---|---|---|---| | Task management | Yes | Yes | Yes | Yes | Yes | Partial | | HR & attendance | Yes | No | No | No | No | No | | Payroll | Yes | No | No | No | No | No | | Invoicing & CRM | Yes | No | No | No | No | No | | Team chat (E2E encrypted) | Yes | No | No | No | No | No | | Free plan | Yes (up to 8 users, full modules) | Yes (limited) | Yes (limited) | Yes (limited) | No | Yes (limited) | | All-in-one (tasks + HR + payroll + invoicing + chat) | Yes | No | No | No | No | No | Key pricing comparison: Asana Business is $24.99/user/month. DeskPanda Business is ₹379/user/month (~$4.50 USD equivalent at India rate, $14 USD for US geo) — and includes HR, payroll, GST invoicing, attendance, and chat which Asana does not have. --- ## Frequently Asked Questions **Q: Is DeskPanda free?** A: Yes. The Free-Starter plan supports up to 8 users, forever, with full access to tasks, projects, basic CRM (500 customers/month), invoicing (30/month with branding), and direct messaging. No credit card required. **Q: What does DeskPanda include?** A: DeskPanda includes task management, CRM, invoicing, team chat, attendance tracking, leave management, payroll, HR tools, and real-time reports — all in one platform. **Q: How many users can use DeskPanda?** A: Free-Starter supports up to 8 users. Growth (₹199/user/month) has a 10-user minimum and no maximum. Business (₹379/user/month) has a 15-user minimum and no maximum. Custom-Enterprise supports any team size with custom deployment. **Q: Does DeskPanda have HR and payroll features?** A: Yes. DeskPanda includes attendance tracking, leave management, payroll processing, and payslip generation. No separate accounting software is needed. **Q: Can I generate invoices with DeskPanda?** A: Yes. DeskPanda has a built-in invoicing module with 8 branded templates, configurable tax rates for any country, PDF export, and client auto-fill from the CRM. **Q: Does DeskPanda replace WhatsApp for team communication?** A: Yes. DeskPanda includes end-to-end encrypted team chat with group rooms, @mentions, voice messages, file sharing up to 2 GB, and team announcements. **Q: How does DeskPanda compare to Asana?** A: Asana is a project management tool. DeskPanda includes everything Asana offers for tasks, plus HR, payroll, GST invoicing, CRM, attendance, and team chat — under one login, one bill. **Q: What is the DeskPanda Growth plan cost per user?** A: ₹199/user/month on monthly billing, or ₹159/user/month equivalent on annual billing (20% off). Minimum billing is 10 users, so the smallest Growth invoice is ₹1,990/month. **Q: What is the DeskPanda Business plan cost per user?** A: ₹379/user/month on monthly billing, or ₹303/user/month equivalent on annual billing (20% off). Minimum billing is 15 users, so the smallest Business invoice is ₹5,685/month. **Q: Is there a minimum number of users I have to pay for?** A: Yes on paid tiers. Growth bills a minimum of 10 users (even if your team is smaller). Business bills a minimum of 15 users. Free-Starter has no minimum — you pay nothing for up to 8 users. **Q: Do you offer pricing in other currencies?** A: Yes. DeskPanda auto-localizes pricing via Razorpay for India (INR), UAE (AED), Saudi Arabia (SAR), Singapore (SGD), Philippines (PHP), Indonesia (IDR), and USA / global (USD). Visitors see the price for their region automatically, or can switch manually. --- ## Company Information - **Legal name**: Urban Web Host Pvt. Ltd. - **Brand name**: DeskPanda - **Type**: Private limited company - **Country of incorporation**: India - **Product availability**: Global (web-based SaaS, no geographic restriction) - **Languages**: English - **Currency support**: USD (primary), INR (secondary)